How long will it take to receive my order?

Order Processing TimeAll orders are processed within 1–3 business days. Once your order is processed, it will be shipped and you will receive a confirmation email with tracking information when available.Shipping TimesBecause we work with international suppliers, shipping times may vary depending on your location.Estimated delivery times:United States: 3–7 business daysCanada: 10–20 business daysUnited Kingdom: 10–20 business daysAustralia: 10–20 business daysRest of the world: 15–30 business daysPlease note that these are estimated delivery times and may vary due to customs processing, carrier delays, or high-demand periods.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Please make sure you tracked your order from our Tracking page. Or contact us here in chat or email contact@luxurlab.com

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

What is your return policy?

We offer free returns within 60 days of delivery on eligible items. To qualify, products must be unused and in their original condition.There are no restocking fees. While returns are free, a $7.99 fee will be deducted from your refund to cover return shipping. We’ll provide a prepaid return label to make the process easy.To start a return, please contact us via Live Chat or email contact@luxurlab.com.

Can I exchange an item?

Yes! We offer exchanges for eligible items. If you need a different size or color, we’ll help you swap it quickly.Is there a fee for exchanges?Yes — exchanges require a $7.99 shipping fee, which will be deducted from your refund to cover return shipping.We will provide you with a prepaid return label for easy returns.How do I request an exchange?Contact us through Live Chat or email us at contact@luxurlab.com and we’ll send you the exchange steps.What items are eligible for exchange?Items must be unused, in original condition, and returned with original packaging (if included). Additional conditions may apply.

How often should I use the LED mask?

For best results, use the mask 3–5 times per week for 10–20 minutes per session.

When will I start seeing results?

Many users notice visible improvements in tone and texture within 3–4 weeks of consistent use.

Is the LED mask safe for all skin types?

Yes, the mask is designed to be safe and effective for all skin types and tones.

What do the different light colors do?

Each light targets specific concerns such as redness, acne, dullness, fine lines, and overall skin rejuvenation.

Can I use this with my skincare products?

Yes, using the mask on clean skin before applying serums or moisturizers can enhance absorption.

Is it safe to use around the neck area?

Yes, the flexible design allows safe and effective treatment for both the face and neck.

Is the mask wireless and easy to use?

Yes, the mask is cordless, lightweight, and designed for comfortable, hands-free use.

Does the mask get hot during use?

No, the LED light therapy is gentle and does not produce heat that can harm the skin.

How long does the battery last?

A full charge typically provides multiple sessions before needing to recharge.

Can I use this every day?

While safe for frequent use, 3–5 sessions per week is recommended for optimal results.

Skip to content

Your cart is empty

Continue shopping

Have an account?

Log in to check out faster.

Cart • 0 items

Cart reserved for

Spend $50 more to get FREE shipping!

local_shipping

Loading...

Subtotal$0.00

Frequently Asked Questions

Loading...

Contact form

Name

Error This field is required

Email

Error This field is required

Phone number

Error This field is required

Comment

Error This field is required

Quick links

Home
Shop
Customer Care
FAQs
Search
Terms of Service
Refund Policy

Subscribe to our emails

Join our email list for exclusive offers and the latest news.

Email

Country/region

Australia (USD $)
Austria (USD $)
Belgium (USD $)
Canada (USD $)
Czechia (USD $)
Denmark (USD $)
Finland (USD $)
France (USD $)
Germany (USD $)
Hong Kong SAR (USD $)
Ireland (USD $)
Israel (USD $)
Italy (USD $)
Japan (USD $)
Malaysia (USD $)
Netherlands (USD $)
New Zealand (USD $)
Norway (USD $)
Poland (USD $)
Portugal (USD $)
Singapore (USD $)
South Korea (USD $)
Spain (USD $)
Sweden (USD $)
Switzerland (USD $)
United Arab Emirates (USD $)
United Kingdom (USD $)
United States (USD $)

Payment methods

Choosing a selection results in a full page refresh.
Opens in a new window.

2-Year Warranty

60-Day Return

Secure Checkout

BUY ONE, GET ONE FREE.